⭐ 📦 Sumiivastra – Shipping Policy

1. General Shipping Information

Thank you for shopping with Sumiivastra.
We are committed to delivering your order accurately, in good condition, and within the promised time frame.

Currently, we ship orders across India only.

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2. Processing Time

• Orders are processed within 1–3 business days after successful payment confirmation.

• During public holidays, festive seasons, major sales, or high-volume periods, processing times may be slightly extended.

• Once your order is shipped, you will receive a shipping confirmation via email or SMS, along with tracking details.

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3. Delivery Time

Estimated delivery timelines after dispatch:

• Metro Cities: 3–5 business days

• Tier 2 & Tier 3 Cities: 4–7 business days

• Remote Areas: 7–10 business days

Delivery timelines may vary based on your location, courier service availability, and unforeseen circumstances.

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4. Shipping Charges

• Standard Shipping: ₹49 – ₹99 (depending on order weight and delivery pincode)

• Free Shipping: Available on prepaid orders above ₹999

• Any applicable shipping charges will be clearly displayed at checkout before payment.

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5. Tracking Your Order

• Once your order is shipped, a tracking link will be shared via email/SMS.

• You can track your shipment using:

  • The tracking link provided

  • The courier partner’s official tracking website

If tracking details do not update within 48 hours, please contact our support team.

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6. Incorrect Address / Failed Delivery

Sumiivastra is not responsible for delivery delays or failures caused by:

• Incorrect or incomplete address details

• Incorrect pincode

• Recipient unavailable at the time of delivery

• Unreachable contact number

If a package is returned due to any of the above reasons, reshipping charges will be borne by the customer.

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7. Courier Partners

We ship through reliable and trusted courier partners, including:

• Delhivery

• Blue Dart

• DTDC

• XpressBees

• India Post (selected locations)

Courier partners are automatically assigned based on your delivery pincode and serviceability.

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8. Shipping Restrictions

Delivery may be delayed due to circumstances beyond our control, such as:

• Remote or inaccessible delivery locations

• Natural calamities

• Weather disruptions

• Road or air transport delays

• Government regulations or restrictions

• Strikes or lockdowns

Sumiivastra cannot be held responsible for delays caused by such events.

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9. Damaged / Tampered Packages

If your package appears damaged or tampered with upon delivery, please:

• Take clear photos or videos of the package immediately

• Do not open or dispose of the packaging

• Contact us at the earliest via email

📧 sumithevyaapari@gmail.com

Our team will guide you through the next steps after reviewing the evidence.

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10. International Shipping

Currently, Sumiivastra does not offer international shipping.
We deliver only within India.

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11. Change of Shipping Address

• Shipping address changes are allowed only before the order is dispatched.

• Once the order is shipped, address modifications will not be possible.

Please contact us immediately if you need to update your shipping details.

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12. Contact Us

For any shipping-related queries, assistance, or clarifications, please reach out to us:

📧 Email: sumithevyaapari@gmail.com
🌐 Website: https://sumiivastra.in/